
Meet your customers need, be available for service and question with this chat module connected to Comm100 Live Chat.
Comm100 Live Chat is the enterprise-grade live chat software for website that's entirely hosted by Comm100. Comm100 live chat software promotes your sales, reduces your operating costs & increases your customer satisfaction.
The module will put a chat button on your webpage that is connected to your Comm100 Live chat account. To register a live chat account go to: http://www.comm100.com/livechat/
This module works with one of the following versions of Joomla:
One of the following Comm100 Subscriptions:
More information on subscription can be found here: http://www.comm100.com/livechat/pricing.aspx
| Client Supported | |
|---|---|
| Desktop | |
| iPhone | |
| Android | |
| Blackberry | |
| Windows Mobile | |
| Java Based Mobile | |
| Enhanced Live Chat Online Experience | |
| Text Chat | |
| Voice Chat |
|
| Canned Messages & URL |
|
| Screen Capture & File Transfer |
|
| Department |
|
| Auto Accept Chat Request |
|
| Ban Visitors |
|
| Online Visitor Monitor & Customer Engagement | |
| Visitors Information | |
| Transcripts & Navigation History | |
| Proactive Invitation | |
| Fully Customizable Chat Style & Process | |
| Have Your own Branding & Style | |
| Pre-Chat Survey | |
| Offline Message Form |
|
| Post-Chat Rating |
|
| Different Chat Styles for Multiple Sites | |
| Multi-Language Support Online | |
| Mutli-Language Options | |
| Customizable Visitors Interface Language | |
| Integration with Other Comm100 Apps | |
| Integrated with Comm100 Tickit | |
| Integrated with Comm100 Help Desk | |
| Integrated with Comm100 User & Contact |
|
| Comprehensive Online Report & Analytics | |
| Operator Performance Report | |
| Customer Rating Report | |
| Auto Invitation Report |
|
| Search Engine Report | |
| Flexible Permission Settings | |
| Operator Permission | |
| Operator Group Permission |
|
For more information on features please visit: http://www.comm100.com/livechat/featurelist.aspx